Terms of service
Welcome to ProudPatriot RC (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at https://proudpatriotrc.com and all related services, products, memberships, and content (collectively, the “Service”).By accessing or using the Service, placing an order, creating an account, or subscribing to a membership, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
SERVICE OVERVIEW
ProudPatriot RC is an online store and membership platform for the ProudPatriot Riding Club, offering apparel, accessories, and related merchandise. All products are made to order.
ELIGIBILITY
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service and make purchases. By using the Service, you confirm you meet this requirement.
ACCOUNTS
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Notify us immediately at contact@support.proudpatriotrc.com if you suspect unauthorised use.
ORDERS, PAYMENTS, TAXES & PRICING
All orders are subject to acceptance and availability.
All prices shown on the website exclude VAT and sales tax. Applicable VAT (and any other taxes) will be calculated and added at checkout based on your shipping location.
The final price (including VAT) will be shown at checkout before you complete your purchase.
We reserve the right to correct any pricing errors before accepting your order.
Payment is processed securely via third-party providers. You authorise us to charge the selected payment method.
Memberships renew automatically until cancelled.
SHIPPING, DELIVERY & RISK
Products are shipped to the address provided at checkout. You are responsible for ensuring the address is accurate and complete.
Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or events beyond our reasonable control.
Risk in the products passes to you upon delivery (or attempted delivery).
RETURNS, REFUNDS & CANCELLATIONS
Please refer to our Returns Policy for full details. We provide a 14-day cooling-off period for change of mind returns in line with UK consumer law. We will handle quality issues in accordance with the Returns Policy and your statutory rights under the Consumer Rights Act 2015.
INTELLECTUAL PROPERTY
All content, designs, logos, product images, and materials on the Service are owned by ProudPatriot RC or our licensors and protected by copyright and other intellectual property laws. You may not copy, reproduce, or use them commercially without permission.
PROHIBITED CONDUCT
You agree not to:
• Use the Service for any unlawful purpose;
• Infringe any intellectual property rights;
• Upload viruses, malware, or harmful code;
• Attempt to gain unauthorised access to any part of the Service;
• Harass, abuse, or impersonate others;
• Abuse promotions, memberships, or the ordering system.
• Use the Service for any unlawful purpose;
• Infringe any intellectual property rights;
• Upload viruses, malware, or harmful code;
• Attempt to gain unauthorised access to any part of the Service;
• Harass, abuse, or impersonate others;
• Abuse promotions, memberships, or the ordering system.
DISCLAIMERS & LIMITATION OF LIABILITY
The Service and products are provided “as is”. To the fullest extent permitted by law, we disclaim all warranties (express or implied). Our total liability to you for any claim will not exceed the amount you paid for the relevant product or service. We will not be liable for indirect, consequential, or punitive losses. Nothing in these Terms excludes or limits our liability for death/personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
INDEMNITY
You agree to indemnify us against any claims, losses, or costs arising from your breach of these Terms or violation of any law.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Continued use after changes constitutes acceptance of the new Terms.
GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights in your local jurisdiction.